Step 1 of 1

Activate your VitalALERT pendant

Takes about 5 minutes. Once complete, your device is connected to our 24/7 Australian monitoring centre.

What's included

Everything you need, in one box

No surprises. No add-ons. Your activation unlocks all of this.

*Subject to mobile network coverage.

Enter the 10-digit serial number printed on the back of your pendant.

Tell us who to call first when an alert is triggered.

Press and hold the SOS button for 3 seconds to confirm signal.

All fields required unless marked optional.

Device serial number

Plan

First name

Last name

Date of birth

Mobile phone

Home address

Add up to 5 contacts. We'll call them in the order shown — use the arrows to reorder.

1Called first

Full name

Relationship

Phone number

The person legally responsible for major decisions. Can be the same as your emergency contact.

Full name

Relationship

Phone number

Email (optional)

Home address

How far do they live from you?

Helps responders estimate how quickly help can reach you.

Medical notes for responders (optional)

Your purchase includes 12 months of 24/7 monitoring. Renewal after 12 months is $75/year. Enter a payment method to keep monitoring active.

Name on card

Card number

Expiry (MM/YY)

CVC

Billing address

Auto-renew my monitoring at $75/year after the included 12 months. Cancel anytime.

I authorise VitalALERT to contact the people listed above in the event of an emergency, and I confirm the information provided is accurate.

Need help? Call us on 1300 848 252